Common challenges
Manual reconciliations delay monthly close
Tracking mismatches across bank statements, ledgers, and payment records means toggling between spreadsheets, PDFs, and ERP screens for days which pushes back close, ties up senior staff, and increases error risk.
KYC backlog creates onboarding drop-offs
Manual review of passports, utility bills, and documents across multiple systems slows identity checks, increasing abandonment rates and compliance risk when teams take shortcuts under pressure.
Payment exceptions drain operations teams
When payments fail or don't match terms, teams comb through emails, files, and invoices to find the issue, then coordinate across finance, compliance, and partners which delays settlement and creates friction.
